Really Burned Out

It is incredibly frustrating having to work at this customer service job that everyone depends for support, both other staff and clients, and I barely get any support myself. I have my own work to do and yet I have to help everyone else and clean up after them. How hard is it to use some common sense and keep things clean in a shared space, or living up to dress code (so many keep wearing rip clothing and athletic wear which is a no go, and even higher ups in the office do it too!!)!? Other departments also want to load off more work onto my department, and it's such a PAIN having to keep up with all of these expectations with a smile. Heck, my own boss got ignored on several occasions from those other departments and it's just not fair! I love my team, and there are some people I enjoy working in the office, but there are also just too many things that are affecting my own mental health. I've already broken down about 4-5 times this year in my own home alone, thinking of how chaotic work was and getting dragged around by everyone. I can barely relax after work knowing I have to go back the next day or the following Monday. Today I got yelled at too, I just wanted to help, and that was the last straw for me because I ended up crying at my desk. Everyday I tell others I'm ok, but in the end I'm not. I'm expected to be some kind of hero like Superman, but I'm can't. I wish I can help, but I'm just one person mangaging so many other things. Phone calls, cleaning, paper work, supporting staff, meeting clients, training new staff, ordering supplies, managing appointments, remembering various policies and standards... I wish I can ask for help, but I'm scared it won't change a thing. I wish I have at least a partner to work with in person, not virtually. I've been thinking of leaving, but is it ok for me to leave just because I can't keep up with other's expectations anymore after +3 years of this? I'm already scared of talking to people and messing up, and I'm more scared being seen as an incapable and worthless person in other people's eyes. Sometimes I just don't know anymore.

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Ori Work May 14, 2025 at 12:50 am 0 0